Privacy Policy

Asia Golf Specialists ("AGS", "we", "us", or "our") is a luxury golf tour operator registered and operating in Vietnam. Our website is www.asiagolfspecialists.com. For all privacy inquiries, contact us at marcus.giles@asiagolfspecialists.com.

We collect the following categories of personal data when you interact with our website:

• Identity Data: Full name, nationality
• Contact Data: Email address, phone number (including country code)
• Travel Preference Data: Destination, group size, travel dates, hotel tier, dietary requirements, golf handicap, home club
• Technical Data: IP address, browser type, device type, referring URL
• Consent Data: Records of your consent decisions including timestamp and consent type
• Analytics Data: Pages visited, session duration (only if you consent to analytics cookies)

We process your personal data for the following purposes:

• To respond to consultation and quotation requests
• To process tournament registrations and Portfolio Guide download requests
• To send you marketing communications about our tours, events, and offers — only if you have explicitly opted in
• To improve our website and services using aggregated analytics (consent-gated)
• To maintain records of consent as required by Vietnam Decree 13/2023 on Personal Data Protection

We rely on the following legal bases to process your data:

• Consent: Analytics cookies and marketing communications — you may withdraw consent at any time
• Contract: Processing your booking or inquiry
• Legitimate Interests: Fraud prevention, internal administration

We do not sell, rent, or trade your personal data. We may share data with:

• Golf courses, hotels, and transport providers — only as necessary to fulfil your booking
• Google Analytics / Google Tag Manager — aggregated, anonymised website analytics (consent-gated)
• Email service providers — for transactional email delivery only

We retain personal data for the following periods:

• Inquiry and booking data: 5 years from the date of last interaction
• Consent logs: 5 years as required by Vietnamese law
• Marketing email lists: Until you unsubscribe or withdraw consent

Depending on your jurisdiction, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing
• Withdraw consent for analytics or marketing at any time without affecting prior processing
• Lodge a complaint with the relevant data protection authority

To exercise any right, email marcus.giles@asiagolfspecialists.com. We will respond within 30 days.

We use Google Analytics 4 (GA4) and Google Tag Manager (GTM) to understand how visitors use our site. These scripts are completely dormant until you click "Accept All" on our consent banner. If you decline, no tracking of any kind occurs. You may change your preference at any time by clearing your browser's local storage for this site.

In accordance with Vietnam's Decree 13/2023 on Personal Data Protection, we:

• Obtain explicit, informed consent before collecting personal data
• Maintain a full audit log of all consent actions (consent_logs table)
• Do not use personal data for purposes beyond those stated at the time of collection
• Provide clear mechanisms for data subjects to withdraw consent

Asia Golf Specialists
Email: marcus.giles@asiagolfspecialists.com
Website: www.asiagolfspecialists.com